When working with clients our primary goal is to define and develop a program of work that matches your organization's needs.

 

Typically it takes 2 or 3 days to conduct a full walk through of your organization, visiting each department and collecting data on the processes with regards to yields, key process indicators, problem areas, scrap and rework.

The results of the Gap Analysis are presented to your management team and an action plan is developed to address the issues.

 

These programs are designed to provide an objective view as to how key business processes are functioning.  Audits can be conducted against a set of standards such as ISO 9001, ISO 14000, etc. can be utilized to identify opportunities for improvement.

 

What do you measure in your business?  How often do you measure it?  How do these measurements tie in with your goals and objectives?

Whether you already have metrics and measurements in place or you are just putting systems in place, we can review your current systems and provide an action plan that will result in a balanced set of metrics that can be used as a visual dashboard for how your business is running.

 

This is a targeted activity that focuses on known areas of concern. The goal here is to fully understand the problem, conduct a root cause analysis and identify the corrective actions that will be needed to resolve the problems.  This will usually lead into a Process Improvement program.

 

This involves working closely with the process owners to review how the process operates and to document the inputs to the process, the required steps and the resulting outputs / deliverables.

 

First steps are to determine what the targeted processes are doing - this follows the techniques employed for Six Sigma programs and is structured to identify current process performance, variations, and opportunities for improvements.  This will also include a modified set of performance indicators and tracking to determine if the revised process is delivering the expected results.

 

Whether you already have a defined set of controls and associated tests, or you are looking to develop new controls, we can help.  We can design and develop the key controls for your business as well as the required test scripts.  For companies with existing controls we can conduct a series of independent tests on the controls and provide a report on the results.

 

What are your goals for the next 30/60/90 days?  How about 1/3/5 years?  Are the goals achievable?  How will you get there?  These are some of the questions we can help you resolve.  We can help you define organizational and departmental goals as well as the strategies for how to get there and a measurement system for tracking the progress.

 

For companies with a supplier base it is critical to understand how those suppliers are performing and any associated trends.  We can develop and deploy a supplier scorecard system that will ensure that you can compare performance by commodity or by individual supplier.

 

For organizations that are looking to secure additional working capital and need an alternative approach to funding, we have several partners that can provide asset based funding for the following:

 

 

 

Our training programs can be customized to your organization and your goals.

 

Targeted specifically to the process improvement programs that are being deployed in your business - topics cover problem statements, business impact / risk / data gathering and analysis, root cause analysis techniques, corrective actions and monitoring of results.

 

Focussed on understanding how processes work including inputs to the processes, process steps, control points and measurement systems.

 

This can include specific process measurements which can be combined to have a composite scorecard.  Scorecards can be used in-house as well as with suppliers to determine an overall measurement of quality of products / services delivered.

 

Provides an overview of the International Standards and is customized to show what is required within your organization - this can be for full registration or as compliance to the standard.

 

From our experience with Internal Audit and Sarbanes-Oxley (SOX 404) we can provide an overview of how to identify, develop and test key controls within your organization.